April 01, 2024

NEW WEBSITE!

WELCOME! 

If you are a previous customer you should be able to use your previous account details to log on. All your previous orders etc. should be present as before.
If you have difficulty, try resetting your password. *
 
ANNOYING CAPTCHA - Just refresh the page to STOP the repeats - Website Security has been enhanced.
 
* RESETTING YOUR PASSWORD
 
Some of you have reported issues with this.
 
Please note when you receive the New Password email the password inside is temporary, it will expire in a few minutes, so needs to be used immediately:
  • Use it and your email address to log into your account. (This is now the current password).
  • Now in your account go to the My Password link and in the current box (top) paste this password. In the two boxes below create YOUR New Password. Press Update.
  • You should now log off and log back in with YOUR New Password.
  • That's it! After that you should be able to always log in with the New Password you created.  
  • Don't forget to save YOUR New Password.
     
If on log in you get 'Form Expired ...' then refresh the page and click browser back button to see you are actually now logged into your account. We think this maybe the Cookie settings. 
 
Please note you may need to ensure all details for any addresses etc. are fully filled in as indicated for a successful order. 
 
Search Box - To find anything start to type in the search box, if you don't see the item then press enter and WAIT ... all availabilities will show below. Please note we have made some adjustments which should mean search is a lot quicker. Thank you for your patience.
 
The new website is built to modern standards for better performance and security.
 
If you notice any issues, a screenshot and description of how it occurred would be most useful.
 
Minor updates will continue for a while.

NEW:

  • Payments are applied manually so expect a delay even though you have proof of payment 
  • Invoices can now be adjusted to reflect any changes in the order
  • You can now add/update your Professional status and Insurance documents in the Trade Form area
  • You can now view product Stock indications
  • Shipping methods updated to only show options up to shopping cart value
  • All product descriptions updated
  • Website built to modern standards for enhanced security and performance 
 
Thank you, Enjoy!  
Viewed: 171